Ibis Astana

When we arrived to the hotel, we noticed a problem with the bathroom facilities in our room. The hotel was full, so they couldn't offer us another room. The good thing was that the plumbing technician was very competent and did his job very fast. So that this problem didn't spoil our staying in the hotel🙂 I would like to notice that Ibis hotel in Nur-Sultan is the same to Ibis hotels in Cambridge and Berlin, where I earlier stayed. It is good that they keep the same design, comfort, and service in different countries. The room was very clean and light with enough space for two persons. It was equipped with all necessary equipment, so the staying was very comfortable🙂

Room was clean. however, room cleaning was on request. The hotel had plenty of atm's to get the cash. Also, reception was quite helpful in booking our taxi to the airport.

I would like to thank a lot the staff members, they were very attentive and helpful with different questions.

Location

Hotel is in a very central location. Staff is very friendly and helpful. Restaurant food is delicious. Hotel staff are very hospitable and really make for a welcoming stay. This is a wonderful hotel and I highly recommend staying here. Excellent hotel!