Ibis Astana

When we arrived to the hotel, we noticed a problem with the bathroom facilities in our room. The hotel was full, so they couldn't offer us another room. The good thing was that the plumbing technician was very competent and did his job very fast. So that this problem didn't spoil our staying in the hotel🙂 I would like to notice that Ibis hotel in Nur-Sultan is the same to Ibis hotels in Cambridge and Berlin, where I earlier stayed. It is good that they keep the same design, comfort, and service in different countries. The room was very clean and light with enough space for two persons. It was equipped with all necessary equipment, so the staying was very comfortable🙂

Clean hotel, good location, comfortable beds

I would like to thank a lot the staff members, they were very attentive and helpful with different questions.

Very friendly and helpful staff. Professionals at work. helped with all the questions we had, taxi, currencies and banks, formalities and questions about things around

Hotel clean and tidy. Good size room. Simple rooms but the staff made the place standout. They were so helpful and friendly.